How Can We Help You?
Find answers, get support, and learn how to make the most of TrueTone AI. Our comprehensive help center has everything you need to succeed.
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Choose the support method that works best for you
Live Chat
Get instant help from our support team
24/7 for Enterprise, Business hours for others
Email Support
Detailed assistance via email
Response within 4 hours
Phone Support
Direct phone assistance
Enterprise customers only
Schedule Demo
Personalized product demonstration
Available for all prospects
Browse Help Topics
Find detailed guides and tutorials organized by topic to help you get the most out of TrueTone AI.
Getting Started
Learn the basics and set up your TrueTone AI account
Creating Your First TrueTone Profile
Voice Recording Best Practices
Setting Up Your First Content Campaign
Understanding Compliance Features
Content Creation
Master content generation and customization
Advanced Content Customization
Using Content Templates Effectively
Brand Voice Consistency Tips
Multi-Platform Content Optimization
Compliance & Security
Ensure regulatory compliance and data security
NMLS Compliance Setup
Understanding Fair Housing Requirements
Data Security and Privacy
Audit Trail and Documentation
Integrations
Connect TrueTone AI with your existing tools
CRM Integration Setup
Social Media Platform Connections
Email Marketing Tool Integration
Calendar and Scheduling Setup
Frequently Asked Questions
Quick answers to the most common questions about TrueTone AI.
Our AI voice modeling technology achieves 95%+ accuracy in replicating your unique speaking patterns, tone, and personality. Most users report that generated audio content sounds indistinguishable from their natural voice after the initial 15-minute training session.
Yes, TrueTone AI maintains bank-level security with SOC 2 Type II compliance, end-to-end encryption, and automatic compliance checking for mortgage industry regulations including CFPB, NMLS, and Fair Housing requirements.
Absolutely! While our AI generates content in your authentic voice, you have full control to edit, customize, and approve all content before publication. You can also set custom guidelines and preferences for tone, style, and messaging.
Team accounts are billed monthly or annually based on the number of active users. You can add or remove team members at any time, and billing is prorated accordingly. Enterprise accounts have custom pricing based on organization size and requirements.
TrueTone AI integrates with popular CRMs (Salesforce, HubSpot, Pipedrive), social media platforms (LinkedIn, Facebook, Instagram), email marketing tools (Mailchimp, Constant Contact), and calendar systems (Google Calendar, Outlook).
Voice training typically takes 15-20 minutes of guided recording. Our AI analyzes your speech patterns, tone, and personality traits to create your unique TrueTone Profile. Most users can start generating content immediately after training.
Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. Your account will remain active until the end of your current billing period, and you'll retain access to your content and data.
Yes! We provide comprehensive onboarding for all users, including guided setup, training sessions, and ongoing support. Enterprise customers receive dedicated account management and custom training programs for their teams.

Expert Support When You Need It
Our dedicated support team is committed to your success. Get help through live chat, email, or browse our comprehensive knowledge base.
Additional Resources
Explore our comprehensive library of resources to master TrueTone AI.
Video Tutorials
Step-by-step video guides
25+ videos
API Documentation
Technical integration guides
Complete reference
Webinar Library
Recorded training sessions
15+ sessions
Download Center
Assets and templates
50+ resources
Still Need Help?
Our support team is here to help. Contact us directly for personalized assistance with your TrueTone AI account.